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Recover Global Admin Microsoft account with lost MFA Access lockout

ANDREW ECKSTROM 0 Reputation points
2026-03-11T02:03:52.21+00:00

I have become locked out of the Global Admin account for my company's tenant. I need help contacting the Data Protection Team to assist me with gaining access again.

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. Shubham Sharma 15,340 Reputation points Microsoft External Staff Moderator
    2026-03-27T06:22:28.0833333+00:00

    Hello ANDREW ECKSTROM

    Thank you for your patience.

    We engaged with the Microsoft Data Protection team we have received the confirmation that your MFA issue has been resolved now. Let us know if you need any further assistance.

    Thank you for contacting Microsoft Q&A!

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