What does the administrator need to do step by step to fix this issue?
Why do I keep getting removed from my work education team
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LA
0
Reputation points
Every day I have to be added back into my work education team.
I have to contact the Teams admin to add me back in.
It says when I open the app, enter join code or create a new team.
I have tried clearing the cache, I am on my work account not personal.
Why does this keep happening and how to stop it?
Microsoft Teams | Microsoft Teams for education | Teams and channels | Manage a team or channel
2 answers
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LA 0 Reputation points
2026-03-11T04:08:39.0966667+00:00 -
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Doris V 1,375 Reputation points Microsoft External Staff Moderator2026-03-11T06:37:34.8633333+00:00 Hi @LA,
If a user is removed from a team repeatedly, it usually indicates that the team membership is controlled by an external source (such as a Microsoft 365 group, dynamic group, or School Data Sync). The administrator can check the following steps:
Step 1: Verify the Microsoft 365 group connected to the Team
- Go to the Microsoft 365 Admin Center.
- Navigate to Teams & groups > Active teams & groups > Microsoft 365.
- Search for the team name.
- Open the group associated with the team.
- Select "Members" and confirm that the affected user is listed.
- If the user is not listed, add them to the group and save the changes. ->Because every Microsoft Team is backed by a Microsoft 365 group, users who are not members of this group may be removed automatically.
Step 2: Check if the group uses Dynamic membership
- Go to the Microsoft Entra admin center.
- Select "Groups" and locate the same group connected to the Team.
- Check the "Membership" type.
- If it is set to "Dynamic user", review the membership rule to ensure the user meets the required conditions. -> If the user does not match the rule, they may be automatically removed during the next membership evaluation.
Step 3: Verify if School Data Sync (SDS) manages the Team
In many Microsoft Teams for Education environments, team membership is synchronized from "School Data Sync".
Administrators should check whether the user appears in the correct class roster within the SDS source data. If the user is missing from the roster, the system may remove them from the team during the next synchronization cycle.
Once the user is correctly included in the source group or roster, the membership should remain stable and the user should no longer be removed from the team.
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Doris V 1,375 Reputation points Microsoft External Staff Moderator
2026-03-11T03:21:12.0366667+00:00 Hi @LA,
Thank you for reaching out to the Microsoft Q&A forum.
If you are being removed from a Microsoft Teams for Education team every day, the cause is usually related to how membership is managed on the administrator side rather than an issue with the Teams app itself.
In many education environments, Teams membership is automatically synchronized from systems such as Microsoft Entra ID groups, class rosters, or School Data Sync. When this happens, any manual changes made by an administrator inside Teams can be overwritten by the next synchronization cycle. As a result, a user who was manually added may be removed again.
Another possibility is that the team is connected to a Microsoft 365 group or managed through automated provisioning tools. If your account is not listed in the source group, the system may automatically remove you from the team.
Since you already tried clearing the Teams cache and confirmed that you are using your work account, the best next step is to ask your Teams or Microsoft 365 administrator to check:
- Whether the team membership is synced from Microsoft Entra ID or School Data Sync
- Whether your account is included in the underlying Microsoft 365 group
- Whether any automated provisioning or policy is re-syncing the membership daily
Once your account is correctly added to the source group, the issue should stop occurring.
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LA 0 Reputation points
2026-03-11T04:09:00.76+00:00 What does the administrator need to do step by step to fix this issue?
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