A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
The behavior you are descripting with curve drawing generating rapid, uncontrolled control points is a common issue and usually indicates something interfering with input events inside Office apps.
For further check, kindly follow these recommendations that I could provide to you:
1/ Check if ClickLock is enabled in Windows
- Open Control Panel
- Click on Mouse
- Under ClickLock, check if you have turned it off
- If it is enabled > turn it OFF
-
2/ Try Office in save mode
- Press Win + R and type: “excel /safe” (or the app you are drawing in) and try to draw the curve again. If it works normally, there is an add-in causing the issue.
3/ Test in a new Window user profile
- Create a temporary new test user by navigate to: Settings > Accounts > Family > Add someone.
- After that restart the device, login with that user account, open the Office and try drawing again.
In case all check has pass but the issue still persists, kindly confirm these following so that I can investigate further:
1/ Which Office app are you drawing in (Excel, PowerPoint, Word)?
2/ Version of Office (Microsoft 365, Office 2021, etc.)
3/ Does the issue happen with curves only, or also with shapes/lines/freehand drawing?
4/ Is your device a laptop with a touchscreen or pen input?
Note: Please understand that as a forum moderator, my primary goal is to provide helpful guidance and support through general troubleshooting steps. While I don’t have access to internal systems or test devices required to resolve backend/account issues, I truly appreciate your understanding of these limitations.
I hope you find this information helpful. If anything is unclear, please don’t hesitate to reach out to me.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have any extra questions about this answer, please click "Comment."
If you want to receive the related email notification for this thread, please follow the steps in our documentation to enable e-mail notifications.