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How do I recover a hacked microsoft account

Nikolina Samardžić 0 Reputation points
2026-03-11T17:10:16.2966667+00:00

It says that the account doesn't exist anymore, the password doesn't work anymore. The hacker has probably changed that. I sent a forum to microsoft and gave them my email, Will I be able to recover my microsoft account?
It's also connected to my laptop, all setings, everything, I'm not sure what to do..

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Jonathan Deives 69,685 Reputation points Independent Advisor
    2026-03-12T04:34:36.3266667+00:00

    I'm sorry to hear about your problem. If your email address was changed by the hacker, you should use the ACSR account recovery form.

    You can also use this form https://aka.ms/recovermyaccount, which will be sent to a team specializing in this type of problem. (Although it mentions Xbox, the form is also for Microsoft account recovery.)

    Use this guide to help you fill it out: https://support.microsoft.com/account-billing/guidance-notes-for-the-microsoft-account-recovery-form-4dd8fef1-33d2-4fbe-9352-66127ab9b50e

    You should receive a response by email. It may take up to 72 hours. If you do not receive a response after this period, check your spam folder.

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