unable to login to Azure - interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.

Question

I cannot login to Azure to open any support ticket since I am receiving the "interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity." message.

I received the following email a bit earlier, it is not March 31 yet and I already cannot login to Azure in any shape or form...

"Your account will be deleted by March 31, 2026—make a purchase to keep your billing account

You’re receiving this email because your Microsoft billing account ID PII and associated Microsoft Entra ID tenant (tenant ID PII) have been inactive for more than 200 days

To continue using your current billing account and tenant, make a purchase before March 31, 2026. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new billing account and an associated Microsoft Entra ID tenant to continue using Microsoft services."

How I can receive assistance regarding this issue? Thanks in advance!

Answer 1

Hello Łukasz Likus

We would like to inform you that your tenant has been successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

If this answers your query, do click and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.