Sort inbox folders

Question

How to find the parent folder settings in the new outlook?

Answer 1

In the new Outlook for Windows, folder “parent/child” relationships and folder order are controlled directly in the Folder Pane; there is no separate “parent folder settings” dialog.

To work with parent/child folders and their order in new Outlook:

1. Go to Mail.
2. On the ribbon, select View > Folder pane.
3. Choose Custom folder order.
4. To change a folder’s parent (make it a subfolder or move it back to the top level), drag and drop the folder:
   • Drag a folder onto another folder to make it a subfolder (child) of that folder.
   • Drag a subfolder out to the main list to make it a top-level folder again.
5. To change the order of folders under the same parent, either:
   • Drag and drop the folder up or down, or
   • Right‑click the folder and select Move up or Move down.

If the folder order becomes confusing and alphabetical order is preferred instead of a custom hierarchy/order, use:

1. View > Sort Folders > Order folders A to Z.

This resets the visible order under each parent to alphabetical. To go back to a custom order, re‑select View > Folder pane > Custom folder order.

Note: Default folders such as Search, Shared with me, and In-place archive cannot be moved and always appear last for the account.

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References:

• Change the order of folders in the Folder Pane in Outlook