Event 1003, DHCPv6-Client

Question

Event 1003, DHCPv6-Client

Shagami 0

I am running Windows 11 Home Version: 25H2, OS build: 26200.8037, Experience: Windows Feature Experience Pack 1000.26100.300.0 My laptop is a 2021 Asus Zephyrus G14 GA401QM-211. Here is a speccy snapshot link [http://speccy.piriform.com/results/iwQbaQbFiP7UELxTEugHBWV]

I keep getting this error almost everyday, multiple times a day. I lose all wifi/network signal and it can last for about 5-10mins. and in event viewer the same error will pop up 6-7 times.

Please help me fix this so it can stop driving me crazy. Let me know if more info is needed.

Thank You.

Example: DHCPerror1

I have uninstalled and reinstalled my network card drivers, Most recent update was

Description: This download installs the Windows® 10 and Windows 11* Wi-Fi package drivers 24.20.2 for the Intel® Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6 and Intel® 9000 series Wireless Adapters Version: 24.20.2.1 Release date: March 3, 2026 Size: 44.16 MB

Restarting/shutting down the laptop during the error also doesnt help. I have tried opening admin powershell/cmd and running IPconfig release, renew, flushdns. Even doing this while in the middle of the error doesnt help.

I have ran sfc /scannow and DISM /Online /Cleanup-Image /CheckHealth, DISM /Online /Cleanup-Image /ScanHealth, DISM /Online /Cleanup-Image /RestoreHealth. With no issues.

With running netsh winsock reset catalog, netsh int ipv4 reset reset.log, netsh int ipv6 reset reset.log I have to go into regedit and play with permissions before it will go through with no denials or error, but when I restart, it resets it back to before.

These are the last 3 crashes i have had uploaded to google drive: https://drive.google.com/file/d/1s44CiFDeKsMSF04bjZpSeF5fq7gWqKyf/view?usp=drive_link (Feb 26th 26)

https://drive.google.com/file/d/1_beU3XQQvdmqnkshi-SQ68rSVg-mnwrb/view?usp=drive_link (Feb 13th 26)

https://drive.google.com/file/d/1Zos1DoHymUIwvdOHQAv1vOIWYOVBmWwY/view?usp=drive_link

(Feb 13th 26)

Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0xE0D464C85078. The following error occurred: 0x4C7. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Friendly View

- System 

  - Provider 

   [ Name]  Microsoft-Windows-DHCPv6-Client 
   [ Guid]  {6a1f2b00-6a90-4c38-95a5-5cab3b056778} 
 
   EventID 1003 
 
   Version 0 
 
   Level 2 
 
   Task 3 
 
   Opcode 75 
 
   Keywords 0x8000000000000001 
 
  - TimeCreated 

   [ SystemTime]  2026-03-11T19:59:10.7201403Z 
 
   EventRecordID 1168 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  2364 
   [ ThreadID]  5812 
 
   Channel Microsoft-Windows-Dhcpv6-Client/Admin 
 
   Computer Tkfoxx 
 
  - Security 

   [ UserID]  S-1-5-19 
 

- EventData 

  HWLength 6 
  HWAddress E0D464C85078 
  StatusCode 1223

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Answer 1

Brian Huynh 2,695 Microsoft External Staff Moderator

Hello Shagami, Based on the event logs you provided, the issue is directly tied to the Microsoft-Windows-DHCPv6-Client. The Event ID 1003 with status code 1223 indicates that your network card is failing to negotiate an IPv6 address with your router, which causes the connection to hang and drop entirely. Furthermore, the netsh permission issues you experienced are common when registry keys lock down IPv4/IPv6 resets.

To resolve this, please follow these steps:

1. Disable IPv6 on your Network Adapter

Press Win + R, type ncpa.cpl, and hit Enter.
Right-click your Intel Wi-Fi adapter and select Properties.
Scroll down the list, uncheck the box next to Internet Protocol Version 6 (TCP/IPv6).
Click OK to save.

2. Disable Adapter Power Management

Right-click the Start button and open Device Manager.
Expand Network adapters, right-click your Intel Wi-Fi adapter, and select Properties.
Go to the Power Management tab.
Uncheck "Allow the computer to turn off this device to save power" and click OK. (Note: If this tab is missing due to Modern Standby, you can skip this step).

3. Use the GUI Network Reset

Go to Settings > Network & internet > Advanced network settings > Network reset.
Click Reset now and let the PC restart.

Please apply these changes and monitor your system for the next day. I am more than happy to follow up and continue working with you if the dropouts persist!

If this resolves your network issue, please click "Accept Answer" and upvote it! Doing so greatly helps me out and ensures other users having same issues can easily find the solution.

Shagami 0 Reputation points

2026-03-12T14:16:42.5133333+00:00

I have done what you have posted so now I will keep an eye out for the next day or two and once that time passes, I'll accept and upvote. Thank you Kindly
Shagami 0 Reputation points

2026-03-13T22:15:51.8866667+00:00

@Brian Huynh So It is still happening, so I doubled checked and made sure Internet Protocol Version 6 (TCP/IPv6) was still unchecked, it was. I apparently have Modern Standby so I couldn't change the setting for power management.

Also event viewer isnt logging the error anymore but I can tell its still happening as I see the same behavior/ tell tale signs that its happening (interrupted internet, the wifi icon doing its thing of lighting up the dot with either no bars or 1 bar, then going all dark then lighting up 1 bar then going dark again then stabilizing with all bars lit up.) Thank you again for trying to help me. Hopefully we can figure this out.
Brian Huynh 2,695 Reputation points Microsoft External Staff Moderator

2026-03-16T03:04:37.21+00:00
Thank you for the update! It is great news that the DHCPv6 errors are no longer flooding.

Let's apply targeted adjustments to stabilize the connection:

1. Adjust Roaming and Band Preferences

Right-click the Start button and open Device Manager.

Expand Network adapters, right-click your Intel Wi-Fi adapter, and select Properties.

Go to the Advanced tab.

Find Roaming Aggressiveness in the list and change its value to 1. Lowest.

Find Preferred Band and change it to Prefer 5GHz band and click OK.

2. Disable Fast Startup

Press Win + R, type control, and hit Enter to open the Control Panel.

Go to Power Options (you may need to change the 'View by' to Large icons).

Click Choose what the power buttons do on the left pane.

Click Change settings that are currently unavailable.

Uncheck the box for Turn on fast startup.

Click Save changes and restart.

Please monitor the connection today and let me know the results.
Shagami 0 Reputation points

2026-03-16T22:57:57.52+00:00

@Brian Huynh I have done the adjust roaming and band preferences and am monitoring everything. I do have a new issue tho. My bluetooth icon/connection for my joy-con. (i use a left joy-con to use for drawing shortcuts) It keeps disappearing about every other or 3 restarts of my laptop. I have to go to bluetooth troubleshooting (both the old and new one) to get it to kick back on.
Brian Huynh 2,695 Reputation points Microsoft External Staff Moderator

2026-03-17T01:38:09.04+00:00
Thank you for the update!

When the Bluetooth icon completely disappears after a restart, it means the motherboard's power controller failed to wake up that internal connection.

Here are steps to fix this:

1. Disable USB Selective Suspend

Since Windows sees your Bluetooth as a USB device, it might be cutting power to it during restarts. Let's stop it from doing that:

Press Win + R, type control, and hit Enter.

Go to Power Options and click Change plan settings next to your selected plan.

Click Change advanced power settings.

Expand USB settings, then expand USB selective suspend setting.

Change the setting to Disabled and click OK.

2. Set Bluetooth Service to Automatic

Ensure Windows isn't forgetting to launch the Bluetooth service when you boot up.

Press Win + R, type services.msc, and hit Enter.

Scroll down to Bluetooth Support Service and double-click it.

Change the Startup type to Automatic.

Click Apply, click Start (if it isn't running), and click OK.

Please give these steps a try and let me know how the connection holds up over your next few restarts.
Shagami 0 Reputation points

2026-03-17T01:44:40.64+00:00

@Brian Huynh There isnt USB settings. I only have one power plan and that is "Balanced" I tried to create a new power plan and when i did i didnt see the USB settings either.
Brian Huynh 2,695 Reputation points Microsoft External Staff Moderator

2026-03-17T01:54:26.6933333+00:00
Then you should perform a power reset to dump all residual charge and completely reset the hardware state

Turn off your laptop and unplug the charger.

Disconnect all USB devices

Press hold down the Power button for a full 30 seconds.

Turn the computer back on to see if it works.
Shagami 0 Reputation points

2026-03-17T12:35:04.01+00:00

@Brian Huynh So After following that, when i turned back on the laptop it didnt show bluetooth and I had to do the old troubleshooter to get it to come back up. I did go to services and make sure Bluetooth Support Service was set to auto before i turned the laptop off and did the other thing. when i restarted and didnt see the bluetooth, i went back to services and the bluetooth support was still set to auto. then i ran the old troubleshooter since 95% of the time it works faster and better then the new troubleshooter. I thought maybe that bit of info might be useful?
Old troubleshooter being thru control panel

New Troubleshooter via settings
Brian Huynh 2,695 Reputation points Microsoft External Staff Moderator

2026-03-18T02:11:44.0833333+00:00
Thank you for the update!

Because the troubleshooter fixes it instantly, it means the physical Bluetooth hardware is perfectly fine. it is failing to initialize during the boot process, and the troubleshooter is just force-restarting the adapter for you.

First, let's clear "ghost" Bluetooth devices. Previous driver installations can leave hidden conflicts that confuse Windows during boot.

Open Device Manager.

Click View at the top and select Show hidden devices.

Expand the Bluetooth category.

Look for any greyed-out/transparent/duplicatenbdevices. Right-click and Uninstall them.

Then you should perform a clean reinstall the Bluetooth driver

Still in Device Manager, under Bluetooth, locate your main Wireless Bluetooth adapter.

Right-click it and select Uninstall device.

If there is a checkbox that says "Attempt to remove the driver for this device," check it, then click Uninstall.

Restart and Windows will automatically detect and reinstall a fresh driver upon booting. Or you can download the Asus driver and manually install.

Please run through these steps and let me know how your Bluetooth connects over the next few restarts. troubleshooting steps.

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Event 1003, DHCPv6-Client

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