My computer is not allowing me to switch out of s mode

Question

the get button is greyed out and i have tried everything it says to contact IT

Answer 1

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

This issue occurs when there is an account in settings, or there is a miscalibration with the system. To sort out the issue, kindly follow the steps below:

First, you need to check if you have a work or school account:

Open Settings> Click Accounts> Click Access work or school, then disconnect the account there, if no account or already disconnected, and if you have the same issue, follow the steps below:

Method 1. Reset Microsoft Store

Press Windows key + R, then type in:

wsreset

Then hit OK

Method 2. Check the time and date

There are countries that are not supported by the Microsoft Store. You may try to change it temporarily to the US or the UK.

Go to Settings > Language and Region > Change the "Country or Region" to UK or US.

Method 3. Remove any emails from settings

Press Windows key + i (Open settings) > Click Accounts> Click access work or school > Disconnect or remove the account there.

Method 4. Create a new user

Try to create a new user and switch out of S mode from there.

You may follow the steps provided below to create a new user:

https://support.microsoft.com/en-us/windows/manage-user-accounts-in-windows-104dc19f-6430-4b49-6a2b-e4dbd1dcdf32

Answer 2

This is my computer not my school or any company