Many of my files have been deleted from OneDrive

Question

Recently I noticed that many of my OneDrive files are missing. They are not in the Trash and I don't see a way to get them back. I have tried the person vault and it only tells me that the email that I'm using isn't the same as "". There isn't even an email that they're suggesting. This happened all of a sudden and I can't tell you when other than I was able to access those files in February. This also happened to another OneDrive account except there it completely erased all files.

Answer 1

When you sign in to OneDrive on the web, do you see the files under a different folder or under a different Microsoft account? OneDrive keeps deleted files in the Recycle Bin for up to 30 days for personal accounts, and large changes often appear in account activity. If files are not in the Recycle Bin, I'm sorry it cannot be recovered.

You can still check just follow these:

• Sign in at onedrive.live.com with each Microsoft account you use, check if files exist under another account

• Open OneDrive Recycle Bin and sort by Date deleted, also check if large folder deletions appear

• Open OneDrive Settings, select Restore your OneDrive, review restore points from the last 30 days

• Check account activity at account.microsoft.com to see file deletions or unknown sign ins

• Check storage status in OneDrive Settings, a full account sometimes blocks syncing and file changes

Answer 2

Thank you very much