HOW TO DISABLE RTT DURING MICROSOFT TEAMS FOR THE ENTIRE ORGANIZATION

Question

During the Teams online classes, because of RTT, our entire meeting is becoming a mess and is even prompting adverse feedback from parents. I reported Microsoft support so many times, but it was of no use. Can anyone help me suggest how to disable RTT during Microsoft Teams meetings?

Answer 1

RTT can be disabled for all users in the organization by changing Teams meeting and calling policies. The RTT setting is On by default, so it must be explicitly turned Off.

To disable RTT in Teams meetings and group calls for the whole organization using the Teams admin center:

1. Open the Teams admin center.
2. In the left navigation, expand Meetings.
3. Select Meeting policies.
4. Either edit the Global (Org-wide default) policy or any custom policies assigned to users.
5. In the Recording and transcription section, set Real-time-text (RTT) to Off.
6. Select Save.
7. Ensure this policy is assigned to all students/teachers so RTT is disabled for their meetings and group calls.

To disable RTT in 1:1 VoIP calls using the Teams admin center:

1. In the Teams admin center, expand Voice.
2. Select Calling policies.
3. Edit the relevant calling policy (for example, the global policy used by your users).
4. Toggle Real-time-text (RTT) to Off.
5. Select Save.

To disable RTT via PowerShell for meetings and group calls:

Set-CsTeamsMeetingPolicy -Identity <policy name> -RealTimeText Disabled

Run this for each meeting policy that applies to your users (for example, the global policy) so RTT is disabled in their meetings and group calls.

To disable RTT via PowerShell for 1:1 VoIP calls:

Set-CsTeamsCallingPolicy -Identity <policy name> -RealTimeText Disabled

Run this for each calling policy assigned to users.

After policy changes, allow time for propagation (can take several hours). Once RTT is disabled in these policies, users in your organization will not be able to turn on RTT in Teams meetings, group calls, or 1:1 VoIP calls.

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References:

• Manage Real-Time Text (RTT) in Teams for users in your organization

Answer 2

Hi @HM PEMSRJY

Regarding your issue, have you tried the steps suggested by Q&A Assist to see whether they help resolve the problem? Please note that these steps must be carried out by your IT administrator, as only users with Global Administrator or Teams Administrator permissions can access the Microsoft Teams admin center and disable Real‑Time Text (RTT). Meeting organizers or end users do not have the ability to turn this feature off themselves.

Hope to hear back from you soon.  

The initial response may not fully address your needs, but it will help me better understand your situation. Once I get the information, I will try my best to find the next steps.  

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Answer 3

The issue is resolved with PowerShell commands and thak you every one for reaching out me.