Sent items in outlook

Question

Help, all of my sent items in my Hotmail account have gone missing

Answer 1

Hi Chris Fitzpatrick,

Thank you for reaching out to Microsoft Q&A forum.

To help narrow this down, could you please confirm:

• Are you accessing this Hotmail account via Outlook.com (web) or the Outlook app (Windows / Mac / mobile)?
• When you sign in directly at https://outlook.live.com, do you see your emails in the Sent Items folder there?

This will help determine whether the behavior is related to the account itself or only to a specific app/device.

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