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can you explain the steps of how do i navigate to b2c to remove an email address?

Jim Marshall 0 Reputation points
2026-03-12T16:52:51.1033333+00:00

can you explain the steps of how do i navigate to b2c to remove an email address?

Microsoft Security | Microsoft Entra | Microsoft Entra External ID

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  1. Raja Pothuraju 47,080 Reputation points Microsoft External Staff Moderator
    2026-04-06T09:31:31.78+00:00

    Hey Jim, it sounds like you want to remove a user’s email (consumer account) from your Azure AD B2C tenant. Here’s how you can do that in the Azure portal:

    1. Sign in to the Azure portal (https://portal.azure.com/) with an administrator account that has access to your B2C tenant.
    2. In the upper-right corner, click your account name and then switch the directory to your B2C tenant.
    3. In the left-hand search bar, type “Azure AD B2C” and select the Azure AD B2C service.
    4. Under the Manage section, click Users (sometimes labeled “Consumer users”).
    5. In the list, find the user whose email (user) you want to remove.
    6. Select the checkbox next to that user, then click Delete at the top of the pane.
    7. Confirm the deletion when prompted.

    That will permanently remove the consumer user (email account) from your B2C directory.

    Hope this helps!

    Reference list:

    Note: This content was drafted with the help of an AI system. Please verify the information before relying on it for decision-making.

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  2. Sridevi Machavarapu 26,675 Reputation points Microsoft External Staff Moderator
    2026-03-12T17:12:16.4066667+00:00

    Hey Jim – if you need to remove a consumer user (and its associated email) from your Azure AD B2C tenant, here’s how you can do it in the Azure portal:

    1. Sign in to the Azure portal (https://portal.azure.com/) with an account that’s a B2C administrator.
    2. In the top-right corner, click your account name and choose “Switch directory,” then pick your Azure AD B2C tenant.
    3. In the left-hand menu, search for and select “Azure AD B2C.”
    4. Under the “Manage” section, click “Users.”
    5. You’ll see a list of your consumer users. Find the one you want to remove (you can search by email address).
    6. Click on the user’s row to open their details pane.
    7. At the top of that pane, click the “Delete” button and confirm.

    That will permanently remove the user object (and its email) from your B2C directory. If you need to automate this task, you can also call the Microsoft Graph delete-user API (DELETE https://graph.microsoft.com/v1.0/users/{user-object-id}).

    Hope that helps!

    Reference links

    Note: This content was drafted with the help of an AI system.

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