computer crashed with an error like driver power state or something now it cold boots every boot and fast startup isnt working help me.

Question

so my computer black screened with an error about driver power then it crashed and reset but ever since that day every boot is a cold boot in event manager it is 0x0 where before it was 0x1 i liked it how it was so i tried disabling hibernation and re enabling it i toggled fast startup on and off i uninstalled and reinstalled nvidia drivers i updated windows and every driver in device manager yet i cant figure out how to restore function and make it work as it should and stop it cold booting

Answer 1

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Just to confirm, can you still use the affected device? If so, I need to analyze the error. Can you please check if you have Minidump files on the PC so I can further examine the root cause of the issue?

 

Press Windows key + E (To open File Explorer)

 

Click "This PC" > then follow the file path:

 

C:\Windows\Minidump

 

Copy the Minidump files and save them to another location, like the Desktop or Documents.

 

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using, and please share the shareable link here.

To upload and share the link using OneDrive:

Go to this link: https://onedrive.live.com/, then upload the file.

Then, provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07