I have recurring message in my inbox and draft folders

Question

Two days ago, I started having a recurring message appear in my inbox and in the draft folder. Every time I delete it, it comes back. I reset my password, removed all unknown devices, checked for unknown sign-ins, checked for rules in Outlook, add-ins/extension on browser, and all other settings in Outlook to see where this might be coming from. Today, the same message (sextortion) is appearing/overwriting in older messages.

Answer 1

Thank you. Is it now solved? This would help a lot of other users toof if that is the case :)

Additionally, be sure to check the To-do app as well.

Answer 2

Thanks, the account should be gone within a few days as per feedback from the other users.

I hope this information helps. If you have any more questions, don't hesitate to reach out.

Otherwise, please take a moment to rate the answer. Wishing you good luck!

Answer 3

Hi Gabriel,

The symptoms point that your account was hacked, and the hackers probably added your account to an organisation.

1. Go to https://account.microsoft.com and sign in with your Microsoft account.
2. Change the password
   • Select Security.
   • Click Password security.
   • Enter your current password.
   • Enter and confirm the new password.
   • Select Save
3. Sign out everywhere

• Open Security → Advanced security options.
• Scroll to Sign me out.
• Select Sign me out everywhere to end all active sessions on devices and browsers.

1. Enable two-factor authentication (2FA)
   • Go to Security → Advanced security options.
   • Find Two-step verification.
   • Select Turn on.
   • Follow the prompts to add a verification method such as the **Microsoft Authenticator app, phone number, or email.
   • Complete the setup to activate two-step verification.

#2: Consider checking the following guide:

https://www.yourwindowsguide.com/2026/02/outlook-hacked-draft-email.html

#3:

You can also try to leave the Guest account using Teams and see if that helps.

If you want to remove the Guest account, you can open the Teams App > Settings > Accounts and Orgs. Click the button to leave the organisation.

I hope this information helps. If you have any more questions, don't hesitate to reach out.

Otherwise, please take a moment to rate the answer. Wishing you good luck!

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