how to cancel teams premium subscription free trial

Question

I accidently clicked free premium trial on teams for my school account I pressed cancel subscription free trial but it still says I have teams premium can you officially remove the trial/premium off my teams account as I will get in trouble

Answer 1

Hello @S250228 Maneebah Mohammad,

Thank you for your message. 

Please don’t worry, this situation can be resolved.

Because your account is managed by your school, only your school’s IT administrator has the permission to cancel or remove any subscriptions linked to your account, including the Teams Premium free trial. As end users, we are not able to make changes to organization‑managed licenses ourselves.

I would recommend reaching out to your school’s IT team and letting them know that you accidentally clicked the free trial. They will be able to cancel it for you on their side, and this is something they have full access and authority to do. It’s a very common request, so they should be able to take care of it quickly.

If you are unsure who your IT administrator is, you can refer to this official Microsoft guide for assistance: How do I find my Microsoft 365 admin? - Microsoft Support  

If you need help explaining the situation to them, feel free to let me know, I’ll be happy to assist.

Warm regards,

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