Teams Webinar event page not showing details/description

Question

The description segment of the event is no longer showing on the registration page. This is a necessary component to highlighting the specifics of the event, I see it's gone from past events, too, with the recent update.

Example from a past event that previously showed details on the event page.
[Moderator note: personal info removed]

Answer 1

Dear Sterling Misanin (MSC USA),

Thank you for sharing this situation with the community. 

From your description, it appears that you created a Teams webinar and added a description in Setup > Details, but when accessing the public registration page, the description does not appear and only the event title, date/time, and registration form fields are shown.

I tested the same scenario in my own environment and was able to reproduce the same behavior. After creating a webinar, adding a description, and publishing the event, the registration page only displayed the event title, date/time, and registration form, while the description was not visible.

For reference, in my own test scenario: The Teams Webinar Details:

The Registration Page:

I also found that other users in the Microsoft Q&A community have recently reported experiencing the same issue, where the description is saved in the webinar settings but does not appear on the public registration page: Teams Webinar – Description no longer visible on registration page

 

At this time, there has not been an official communication from Microsoft regarding this behavior, so it is difficult to confirm whether it is an intended change or a potential service issue. However, since the same behavior can be reproduced across multiple environments, it may indicate that the issue is related to the service rather than a configuration in a specific tenant.

 

To help ensure the issue is reviewed by the appropriate team and to minimize any potential impact on your workflow, it would be advisable to report this to Microsoft support for further investigation. You may consider the following steps:

 

1. Contact Microsoft Support

The Global Admin can create a support ticket by sign in to the Microsoft 365 Admin Center > Support > Help & Support.  

For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.     

Note: If you’re an end-user, please coordinate with your Office 365 Global Administrator to handle these steps.

 

 If you don't know who the global admin is in your organization, you can find guidance here: How can I find my Microsoft 365 admin? - Microsoft Support    

 

2. Report the issue through the Admin Center

Ask your administrator to sign in to the Microsoft 365 Admin Center. Navigate to Health > Service health. Under the Reported issues tab, select Report an issue and provide the relevant details.

Fill in the form and click Submit to report this issue.  

**3. **Report via Teams app:    

Click the three dots icon next to your profile > Feedback > Choose Report a problem.  

Describe your issue in detail.   

Please note that this community forum operates as a user-to-user support platform, where community members and moderators share guidance based on available documentation and personal testing. While I can help investigate scenarios, reproduce issues, and provide general recommendations, I unfortunately do not have access to tenant-level diagnostics, backend service logs, or internal service configurations. Because of these limitations, issues that may involve the service infrastructure itself generally need to be reviewed directly by the Microsoft support team, who have the appropriate tools and access to perform a deeper investigation.

Sharing your experience through this channel is the most impactful way to advocate for a change that would benefit you and other users. Thank you again for your patience and for bringing this to attention. While I can't change the product's design, please don't hesitate to reach out if you have any other questions about its current functionality. Your perspective is important, and I’m confident it will support the continued development of the Teams and Teams Webinar experience.

If you need any further assistance, feel free to reach out. I am happy to help. Thank you very much for your understanding and your cooperation.

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Answer 2

The issue was caused by the recent update, and is now being mitigated.

https://learn.microsoft.com/en-us/answers/questions/5819912/teams-webinar-description-no-longer-visible-on-reg?page=1&orderby=oldest

Answer 3

The behavior is caused by recent changes to the Teams webinars experience and isn’t something that can be fixed through settings in the Teams client or the Teams admin center.

Current documentation for Teams webinars and Teams Premium describes webinar registration, branding, presenter bios, and reports, but it doesn’t expose any admin control or configuration that would re‑enable or surface a separate “description” block on the public registration page. The available admin/event‑policy controls focus on enabling webinars, managing registration (capacity, waitlist, manual approval), and other premium features, not layout of the event page.

Because there is no documented toggle or workaround to restore the previous description section on the registration page, this change needs to be treated as a product issue or design change. The only supported path is to submit or up‑vote product feedback so that the Teams engineering team can track and potentially address it in a future update.

Use the Microsoft feedback channels (for example, the Feedback Portal referenced in similar webinar/reporting issues) to file this as a feature regression, including:

• Affected scenario (Teams webinar registration page no longer showing event description text).
• Impact (attendees can’t see key event details before registering).
• Examples/screenshots, as provided.

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References:

• Issues that affect Teams webinars
• Get started with Microsoft Teams webinars
• Microsoft Teams Premium - Overview for admins
• How to download online event registration report before the event? - Microsoft Q&A