I would like to change payment date if possible

Question

I would like to change my payment date to the 6th of the month

Answer 1

Hello

The AI gave you instruction for business account.

If this is personal account, you will not be able to change it on your own. Discuss with support and see i they can do it for you.

To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

Answer 2

Changing the payment date itself (for example, to always bill on the 6th) is not directly documented in the provided context. However, it is possible to change the billing frequency (monthly vs yearly), and in some cases the scheduled change will take effect at renewal, which may indirectly change the charge date.

For a Microsoft 365 consumer subscription, the documented options are:

1. Determine billing account type (MCA or MOSA) in the Microsoft 365 admin center.
2. If the billing account type is MCA:
   • Go to the Microsoft 365 admin center.
   • In Simplified view, select Subscriptions; or in Dashboard view, go to Billing > Your products.
   • Select the subscription.
   • In Billings > Subscription length & billing frequency, select Edit settings.
   • Choose the desired subscription length and billing frequency, then select Save.
   • The change appears under Scheduled changes and takes effect at renewal.
3. If the billing account type is MOSA:
   • Go to the Microsoft 365 admin center.
   • In Simplified view, select Subscriptions; or in Dashboard view, go to Billing > Your products.
   • Select the subscription.
   • In Subscription and payment settings, select Edit billing frequency.
   • Choose Pay monthly or Pay yearly, then select Change.

If the subscription was purchased through a third-party retailer, the payment date and method are controlled by that retailer. In that case, manage the subscription and billing through the retailer as described in Manage your Microsoft 365 subscription purchased through a third party.

If a specific charge date (such as always the 6th) is required and cannot be set through billing frequency options, contact Microsoft Support or the third-party retailer (if applicable) to review available billing options for the account.

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References:

• Change your Microsoft 365 subscription billing frequency
• Troubleshoot payment option issues