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Subscription paid for, still says unauthorized

Stuart Roberts 0 Reputation points
2026-03-13T18:24:35.66+00:00

The account was cancelled without notice. I paid $199.99 for a renewed subscription and installed 365, but it still says my software is unauthorized.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. EmilyS726 222.5K Reputation points Independent Advisor
    2026-03-13T19:02:34.31+00:00

    Hello

    Was it the account that's canceled, or the subscription that was canceled?

    Can you still log into https://account.live.com? If so, if you go to subscription, is your subscription current there?

    If all looks good, on the apps, go to Files > Accounts > update license, see if it helps once logging in.

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