A Microsoft file hosting and synchronization service.
Hi, I'm John! I will help you with this.
Are your files showing a cloud icon, green check, or solid green circle in File Explorer?
If some files show a cloud icon, they are only online. Download them first:
- Open File Explorer. > Click OneDrive on the left.
- Select the folders/files you want to keep. > Right-click them.
- Click "Always keep on this device". > Wait until the icons turn to a green check.
After that, move them out of OneDrive:
- Create a new folder on your PC (for example: Documents or Desktop).
- Drag the files from the OneDrive folder to that new folder.
Once everything is moved, you can disconnect OneDrive:
- Click the OneDrive cloud icon in the taskbar. > Click Settings.
- Go to Account. > Click Unlink this PC.
I really hope this information is helpful! Let me know if you have any further questions or concerns.
Regards,
John J.D.