A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Hi! Sorry to hear that you’re having trouble with this situation. Please sign in using your daughter’s account here:
account.microsoft.com/family
There, you should be able to check whether the account is currently part of a Microsoft Family group. If it is, it will need to be removed from the previous family before it can be added to a new one. If it was removed recently, please wait 24 to 48 hours before trying again, as the system may need that time to update the new family status across all services.