Windows 10 Version 22H2 for x64-based Systems (KB5078885) is not installing, I need help

Question

I'm trying to install the 2026-03 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5078885) update, but after downloading it fails installing. Giving the message:

"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f0831)"

I've already tried to install via the Microsoft Update Catalog, but it doesn't install the March Security updates , "Security Update for Windows (KB5078885)"

Can someone please provide help.

Answer 1

Please do the following:

• Download SFCFix.exe by niemiro of Sysnative forums, and save this to your Desktop.
• Download the file, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
• On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. See illustration image
• When you see the prompt "Will you allow SFCFix to communicate with Sysnative servers?", type "n" for no. Press Enter to continue.
• SFCFix will now process the script. It will take some time to complete. Upload the output file SFCFix.txt to your OneDrive.
• Restart Windows and run the following command:

DISM.exe /Online /Cleanup-image /Restorehealth

If DISM completes without errors, install the latest Cumulate Update now.

Answer 2

Win10安装2026-03累积更新KB5078885后，在更新历史可见安装成功；然后系统会再次推送KB5078885，如果此时重复安装，会安装失败，在更新历史可见安装失败。目前的解决方法是：保持Windows更新页面状态为“需要重启-正在等待重启”，然后通过 控制面板-程序-程序和功能-已安装更新 找到KB5078885卸载并重启，此时KB5078885应卸载并重装完成，在Windows更新页面可见“你使用的是最新版本”，最后暂停更新30天，等待2026-04累积更新的修复。

Answer 3

If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

Few things to check on the PC

• Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
• Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/software-download/windows10

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC.

Answer 4

Hi, good day!

Please let me know if you have tried the methods below.

• Run the Windows Update Troubleshooter Press Start then click Settings (Gear icon) Select Update and Security > Troubleshoot Select Additional troubleshooters Under Get Up and Running, select Windows Update Run the troubleshooter
• Make sure Windows Update and Background Intelligent Transfer services are available and running. Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Double-click Background Intelligent Transfer Service. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
• Reset Windows Update components manually https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 5

Error 0x800f0831 indicates a problem with the Windows component store or a missing prerequisite update package that the cumulative update depends on.

Follow these steps in order:

1. Repair the component store
   1. Open Command Prompt as Administrator.
   2. Run these commands one by one (each may take some time):

            DISM /ONLINE /CLEANUP-IMAGE /SCANHEALTH
            DISM /ONLINE /CLEANUP-IMAGE /CHECKHEALTH
            DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH
            Sfc /Scannow
      

   3. Restart the device.
   4. Try installing KB5078885 again from Windows Update.
2. If the error 0x800f0831 persists, manually repair the missing package The error usually means a required earlier package (manifest) is missing.
   1. Reproduce the failure once more so the latest data is written into CBS.log.
   2. Use the guidance in the 0x800f0831 articles to identify the <Missing_Package> or KB number that CBS is calling out as missing.
   3. Go to the Microsoft Update Catalog and search for that KB number or package ID.
   4. Download the correct package for Windows 10 Version 22H2 x64 to a temporary folder, for example C:\temp.
   5. If the problematic update is already partially installed:
      • Open Command Prompt as Administrator.
      • Change to the temp folder and expand the .msu file (substitute the real file name):

                cd \
                cd temp
                expand -F:* windows10.0-kbXXXXXXX-x64.msu C:\temp
        

      • Locate the .cab file in C:\temp that matches the KB (for example windows10.0-kbXXXXXXX-x64.cab).
      • Remove the partially installed package:

                Dism /online /remove-package /packagepath:C:\temp\windows10.0-kbXXXXXXX-x64.cab
        

      • Restart if prompted.
      • Add the package back cleanly:

                Dism /online /add-package /packagepath:C:\temp\windows10.0-kbXXXXXXX-x64.cab
        

      • Restart the computer.
      • Try installing KB5078885 again.
3. If the missing update is not installed at all
   1. Download the required KB from Microsoft Update Catalog to C:\temp.
   2. From an elevated Command Prompt, use DISM /online /add-package /packagepath:... against the downloaded .cab as shown above to install it.
   3. Restart and then re-run Windows Update to install KB5078885.

If these steps are followed, the component store corruption or missing prerequisite package that causes 0x800f0831 should be resolved, allowing the March 2026 cumulative update KB5078885 to install successfully.

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References:

• Error 0x800f0831 when you install an update
• Troubleshoot Windows Update installation error 0x800f0831
• Resolved issues in Windows 10, version 22H2
• KB5034232: Compatibility update for installing and recovering Windows 10, version 21H2 and 22H2: January 9, 2024
• KB5031474: Compatibility update for installing and recovering Windows 10, version 21H2 and 22H2: October 10, 2023
• KB5078884: Safe OS Dynamic Update for Windows 10, versions 21H2 and 22H2: March 10, 2026