Sorry for a late answer. Did you update anti-cheat to the latest version?
How to Fix crashing issue on New prebuilt pc
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Brandon Dwyer
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I recently got a new prebuilt pc from a company called MLOONG. This new prebuilt pc has had many crashing issues, and I don't know how to fix them. I did the customer service with them, and they said it's not a hardware issue so they can't help (note I did end up reinstalling windows in the process of customer support to see if it would fix the issue). I have screenshots of the crashing errors I am getting but I'm not sure if it's having my question taken down or not. Most of the crashing errors talk about corrupted or damaged files. Another thing is that when updating my AMD drivers, the graphics driver keeps asking me to repair it and when I do, it doesn't fix it and still asks me to repair it. Theres a possibility that there's a setting in bios or somewhere else that's making my game files damaged or corrupt because this prebuilt didn't even come with Safe Boot On. Any help would be appreciated.
Windows for home | Windows 11 | Performance and system failures
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Brandon Dwyer 0 Reputation points
2026-03-18T01:43:48.97+00:00 I'm not sure if this can help but When I'm looking at event viewer, it keeps giving me errors and warnings. They are, "The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer." and "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID," and "License Activation (slui.exe) failed with the following error code." Also, I checked TPM and it said it was ready for use and specification 2.0. Theres other errors but these errors seem to be very common.
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Igor Leyko 110.6K Reputation points Independent Advisor2026-03-19T00:20:49.4133333+00:00 -
Brandon Dwyer 0 Reputation points
2026-03-19T03:18:56.26+00:00 No worries, i appreciate any help i can get. I believe I did get the latest version of it. I uninstalled it and the reinstalled it straight from riot games and it was still bugged. I even went to fully uninstall Valorant(the game that uses vanguard anti cheat) and reinstalled it but still have crashes. Also I would assume that i wouldn't be able to boot up Valorant if I didn't have it up to date.
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Igor Leyko 110.6K Reputation points Independent Advisor
2026-03-16T22:40:52.74+00:00 Brandon,
Please update or uninstall Vanguard anti-cheat. Seems, it causes the problem.
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Brandon Dwyer 0 Reputation points
2026-03-17T00:36:01.0966667+00:00 I uninstalled Vanguard anti-cheat and reinstalled it but still having game crashes. I can just uninstall the anti-cheat and not reinstall it if you want to see if that works. Also, I don't know if this is anything, but I got a crash error saying a D3D12 device crash has been detected, and it told me to factory reset my AMD gpu so I did but I am still getting crashes.
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VARADHARAJAN K 9,676 Reputation points Volunteer Moderator2026-03-15T17:38:11.5733333+00:00 boot to safemode by cmd prompt
bcdedit /set {default} safeboot minimal
restart windows
check crashing or not
to revert back to normal mode
bcdedit /deletevalue {default} safeboot
restart windows
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Igor Leyko 110.6K Reputation points Independent Advisor
2026-03-14T18:36:07.29+00:00 Seems Vanguard anti-cheat causes these BSODs.
Please use driver verifier to gather additional information. https://support.microsoft.com/en-us/help/244617/using-driver-verifier-to-identify-issues-with-windows-drivers-for-adva
Run
verifier /standard /all /bootmode resetonbootfail
command, reboot PC and use it as usual (it will be slower). If blue screen happens please share memory dumps to OneDrive for analysis. In a case of endless reboot please boot in safe mode and disable verifier by
verifier /reset
command.
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Brandon Dwyer 0 Reputation points
2026-03-15T16:35:52.5566667+00:00 Hi,
I just ran the command and rebooted my pc. I'll let you know if I get any blue screens, but also should I still share the memory dumps if just my games crash?
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Brandon Dwyer 0 Reputation points
2026-03-15T17:16:41.56+00:00 Hi,
I was in an endless reboot and blue screens. I tried to use the command prompt on the blue screen and put in the command verifier /reset but it said something like no changes have been made. I went into safe mode and put the command in there and I'm not in the endless blue screen cycle. I'm not sure if this is a separate memory dump but heres the link to it. https://1drv.ms/f/c/36b3e41a674e35a1/IgBo-px-TKKJTqz573pylQ0uAYjLVC2gFyKoYHI-ZDeOcVk?e=h3RjeC.
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Igor Leyko 110.6K Reputation points Independent Advisor
2026-03-13T23:21:11.04+00:00 Hi,
Please share several memory minidumps to OneDrive for analysis.
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Brandon Dwyer 0 Reputation points
2026-03-14T13:29:05.0266667+00:00 Hi,
I believe I have only 1 minidump probably since I haven't had this pc for long. Here's the link to it from OneDrive: https://1drv.ms/f/c/36b3e41a674e35a1/IgDMlRk1B1JvSY6_d1YelN9oAUljOiM4P7iyKdiCcx0OaQI?e=CMTgqB. If I did anything incorrect, let me know. Thanks for the help.
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