My settings freezes and closes when i open certain settings

Question

Recently, I don't know why, but my settings has an issue where it freezes and then crashes whenever I open certain settings. this is an issue because i cannot access my microphone privacy settings to turn my microphone capabilities back on.

Answer 1

Hi,

If your Windows 11 Settings app freezes or closes when opening certain pages, please try the following:

1. Reset Settings via PowerShell (Admin)

Right-click the Start Menu and choose Windows PowerShell (Admin).

Copy and paste the command below, then hit Enter:

Get-AppxPackage windows.immersivecontrolpanel | Reset-AppxPackage

Restart your computer then check.

2. Run SFC and DISM to check and repair system corrupted files:

Open Command Prompt as an administrator.

Copy and paste each command below, then press Enter. Please run each command one at a time:

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

Restart your PC

3. If the issue continues, try a repair in-place upgrade while keeping your files and apps. This helps fix or replace any corrupted files that may be causing the problem.

Note: Before doing so, unplug all unnecessary external peripherals connected to your PC, and temporarily disable any third-party antivirus program to avoid interference.

1. Click the 'Download now' button under 'Windows 11 Disk Image (ISO)' and save it to your computer: https://www.microsoft.com/software-download/windows11 (Click the third 'Download Now' button.)
2. Run the downloaded file and select 'Yes' when prompted by User Account Control (UAC).
3. Accept the Microsoft Software License Terms if you agree.
4. On the 'What do you want to do?' screen, select 'Upgrade this PC now' and click 'Next.'

(This stage will download, verify, and create the Windows 11 installation media.) It will take some time to complete.

5. Under 'Choose what to keep,' select 'Keep personal files and apps,' then click 'Next.'
6. Click 'Install,' and the installation will begin. (This process will take some time, so please be patient.)