Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Thanks for understanding. Good luck on your future responses.
Unjustified Bing Rewards Account Restrictions/Suspension
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DanV-9077
0
Reputation points
My account was first restricted from redeeming Bing Reward points and now I see that it has been marked as suspended. There is no justification for these actions as I have seen many, many others who have had this same issue. You state that we need to submit a support ticket, but the only thing that happens is getting back the same automated reply that does not help.
I have only this one account, have only used it within the United States (or Europe when traveling), have provided accurate account information, and have NEVER used any service, bot, macro, or automated method to perform searches for Bing Rewards. This is very frustrating. Could you PLEASE, please help me?
Thank you.
Bing | Microsoft Rewards
4 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here 3,940 Reputation points Independent Advisor2026-03-17T17:40:06.45+00:00 -
Onyx Is here 3,940 Reputation points Independent Advisor
2026-03-16T10:03:34.9033333+00:00 Although you are upset about this I'm afraid the only option is the link I posted.
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Onyx Is here 3,940 Reputation points Independent Advisor
2026-03-15T09:19:46.0266667+00:00 Apologies that you're upset. However, the link I provided goes straight to the support section that handles Rewards issues. This is an official Support channel and link specifically for that purpose.
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DanV-9077 0 Reputation points
2026-03-15T13:02:01.4966667+00:00 Except actual, helpful support isn’t offered through that channel, so how do we get Microsoft to actually care about resolving an issue? This is the only other outlet….
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MartMcd 2,555 Reputation points Volunteer Moderator2026-03-16T15:59:09.76+00:00 Hi,
Onyx Is Here is correct, no-one here can help with reward account restrictions, this is a peer to peer support forum, users helping users. There is no-one here from Microsoft customer support.The only option is to use the form Onyx Is Here supplied earlier.
I am not implying that you haven't been but, try to be as polite as possible and fully explain the situation as you see it.
try to ask some questions rather make demands, for example "how long will the restriction last?", "what should I do to ensure that this misunderstanding doesn't happen in the future?"You may still get an automated reply first but, hopefully that will encourage them to engage in a conversation with you.
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DanV-9077 0 Reputation points
2026-03-16T16:27:25.7233333+00:00 Thank you. I have tried so many ways to get a different response and have not had any luck - including framing it up as you suggested. The downfall of customer service…
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MartMcd 2,555 Reputation points Volunteer Moderator
2026-03-16T17:05:03.33+00:00 All I can do is agree, if I was to suggest a different route they will simply send you back to the form, wasting your time and frustrating you further.
I hope they do come back to you and resolve it to your satisfaction, I am sorry that nobody here can help.
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Onyx Is here 3,940 Reputation points Independent Advisor
2026-03-14T09:40:39.2166667+00:00 Sorry to hear you're having trouble.
However, I'm afraid that no one here would be able to help with Rewards issues. Please fill out this form https://rewards.bing.com/support and then keep an eye on your email including the junk/spam folder for a reply from the Rewards Support Team.
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DanV-9077 0 Reputation points
2026-03-14T13:41:12.29+00:00 So what I hear is that Microsoft is not willing or able to support their customers as that support ticket process is not helpful at all. How can I get a real response versus getting the same auto generated, unhelpful email over and over again?
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