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microsoft 365 sign in

Mark Kelleher 5 Reputation points
2026-03-14T11:02:17.8166667+00:00

Microsoft 365 wont let me sign in it says no internet connection but i do have internet help please

Microsoft 365 and Office | Microsoft Forms | For home
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  1. Mark Kelleher 5 Reputation points
    2026-03-14T18:54:48.95+00:00

    Hi I’ve tried this as suggested but to no avail. I was using the word app on my laptop yesterday no problem then today this happened. Tried uninstalling 365 also uninstalled Norton. I can work online but just not in the app. Thanks


  2. Alvise Cervellati 4,365 Reputation points Independent Advisor
    2026-03-14T11:42:44.6+00:00

    Hi Mark, Welcome in Community

    Sometimes can happens, reset completely the network:

    Press WIN + X and open terminal as admin, now type

    netsh int tcp set heuristics disabled

    netsh int tcp set global autotuninglevel=disabled

    netsh int tcp set global rss=enabled

    netsh winsock reset

    netsh int ip reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    Restart the system and re-try

    Let me know

    Elvis

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