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Microsoft 365 wont let me sign in it says no internet connection but i do have internet help please
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
Hi I’ve tried this as suggested but to no avail. I was using the word app on my laptop yesterday no problem then today this happened. Tried uninstalling 365 also uninstalled Norton. I can work online but just not in the app. Thanks
strange, how do you connect to internet? now what antivirus protection do you have in use? Windows Defender? With which office software does this login error occur?
I connect via WiFi, I use Norton 360 but also windows defender is still on my pc. Whatever office app I use word excel ect I get the error code 0x800704cf. Tried so many things but to no avail.
Ok, do you tried to uninstall norton 360? This specific error mean that there is some problem with your network, can you try also to run a speed test?
Then, always from terminal as admin, type
netsh winhttp reset proxy
Then, press Windows key + R to invoke the Run dialog.
ncpa.cpl and hit Enter to open Network Connections window.
Thanks I’ll give that ago tomorrow. Thanks again everyone
ok, let me know how it goes :-)
Thank you for your help, been trying to sort this out the past few days tried so much, but you have sorted this out for me, so greatful. Have a great day. 😊✔️😃
Thank you for your help, been trying to sort this out the past few days tried so much, but you have sorted this out for me, so greatful. Have a great day. 😊✔️😃
Hi Mark, Welcome in Community
Sometimes can happens, reset completely the network:
Press WIN + X and open terminal as admin, now type
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Restart the system and re-try
Let me know
Elvis