Need help switching to Classic Outlook

Question

Windows 11, Office 2024

Managed to get Office working, the Outlook.  It shows all the emails.  Cannot find anything about setting rules, but I know it in Classic Outlook.  Just don't like the new format.

In the tool bar is the option: Go to classic Outlook.

It shows a dialog about closing then a dialog titled: Feedback to Microsoft. Select some options, fill in: Tell us more,  select yes to contact me and collect logs.  Click Submit.

Wind up in a blank web page with a hugely long URL.

Making this short, I have been through this three times and cannot get to Classic Outlook.

What steps will get me to Classic Outlook?

Answer 1

Hi! Answering your AI question:

It depends on the type of email. If you have a Microsoft email, or an IMAP email with your own domain, the emails are saved in the cloud and only a portion of the emails are downloaded. You can adjust this in Files > Account Settings > Account Name and Sync Settings > Download email for the past.

If your email is from your own domain but uses POP, it's usually saved on your computer, typically in Documents > Outlook Files.

Regarding the speed test:

Your computer's bandwidth usage should not be the same as the speed test result. The speed test shows the total bandwidth your computer CAN receive, but your computer may not necessarily use all of the available bandwidth, especially since other devices in your home share the bandwidth.

Answer 2

To get back to classic Outlook from the new Outlook for Windows, use the toggle in the new Outlook and choose the correct option, or reset the toggle via the registry if it is stuck.

1. In the new Outlook for Windows, go to the top-right corner and locate the toggle.
2. Click the toggle. When the dialog appears, choose:
   • Switch back to classic Outlook – this changes the default back to classic Outlook. The next time classic Outlook is launched, it will open the classic app instead of redirecting to new Outlook.
   • Use classic Outlook this time – this opens classic Outlook once, but keeps new Outlook as the default for future launches.

If the toggle flow is not working correctly and Outlook keeps returning to the new experience, reset the setting via the registry and then start classic Outlook directly:

1. Close Outlook (both new and classic) and all other Office apps.
2. Open the Windows Start Menu, type Registry Editor, and open it.
3. Navigate to: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
4. In the right pane, find UseNewOutlook and double-click it.
5. Set Value data to 0 and select OK.
6. Close Registry Editor.
7. From the Windows Start Menu, search for and launch Outlook (classic) (the Outlook icon without the New tag).

After this, launching Outlook (classic) from Start should open the classic Outlook interface instead of redirecting to the new Outlook.

If desired, pin both apps to the taskbar or Start for easy side-by-side use:

1. Start each app once (new Outlook and Outlook (classic)).
2. Right-click each icon on the taskbar and select Pin to taskbar (or right-click in Start and choose Pin to Start).

This allows switching between new and classic Outlook as needed while keeping classic Outlook available.

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References:

• Toggle out of the new Outlook for Windows
• Run new Outlook and classic Outlook side-by-side
• Switch to new Outlook for Windows

Answer 3

You download it from here: https://support.microsoft.com/en-us/office/install-or-reinstall-classic-outlook-on-a-windows-pc-5c94902b-31a5-4274-abb0-b07f4661edf5