Refund PC Game pass, too stressful??

Question

I got charged for PC game pass subscription yesterday and I have not used it and do not want to continue. I want a refund for the recurring billing. I have already cancelled the subscription but it's so hard to find the place where I can request a refund. Please send me a direct link or email address for this, with detailed instructions. When I went to the link sent by the AI, it said 'no games purchased' that's because I didn't get a game I got the PC pass!! Please help.

Answer 1

Get a screenshot, this sounds like a lawsuit, I was charged too and I don't use xbox.

I try to get some answers but nothing.

Answer 2

Hello, good day and thanks for your question. For this, you may try to check and see if you will be able to request and be granted of a refund as "Some Products are not eligible for return or refund; unless otherwise provided by law or by a particular offer, all purchases of these types of Products are final and non-refundable. Products ineligible for return and refund include, but are not limited to, the following:"

Digital apps, games, in-app content, in-app subscriptions, movies, TV shows, and associated content except Digital Game Products and Microsoft Subscription Services.

Third-Party subscription services billed through Microsoft.

gift cards and service/subscription cards (e.g., Skype, Xbox Live)

products that have been personalized or customized

special order products, if not part of a Store promotional offering.

random access memory ("RAM") products.

services that have been performed or consumed.

clearance items or those marked with a designation such as "Final Sale" or "Non-Returnable".

Reference links: https://support.microsoft.com/en-us/account-billing/get-a-refund-on-apps-and-games-bought-from-microsoft-81629012-aa4f-f48b-2394-8596f415072b

https://www.microsoft.com/en-us/store/b/terms-of-sale

Open the link below on a browser and you can go through the refund process from there.

https://support.xbox.com/en-us/help/subscriptions-billing/buy-games-apps/refund-orders