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I have a subscription to 365, but I can not edit or create documents. What is the solution for this?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Do the Office apps report that they are not activated?
Make sure that you are signed in with the associated account for your subscription.
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Hello !
When you try to create a document, do you see an error message on your screen ? Generally, you cannot edit or create documents if your copy of Office is not activated.
Check to see if this is the case for you by going to Office > File > Account. If you can see that Office is not activated, follow this tutorial to activate Office : https://support.microsoft.com/en-us/office/activate-office-for-windows-5bd38f38-db92-448b-a982-ad170b1e187e
Please let me know if you have any other question !