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Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Dear @Nisheli W,
I can only imagine how frustrating it is to be locked out of your admin account, especially after losing your Authenticator codes. I know how vital this access is for your daily operations, and I truly appreciate your patience in starting a service request with the AU helpline already.
To help you as quickly as possible while keeping your sensitive account details safe, I have sent you a Private Message.
Please take a look at your private message inbox at your convenience. I’ve included some details there. Thank you for your patience while we work through this together. I'm looking forward to hearing your results!