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Request for Office 2010 Professional Plus Installation Link (Volume License) Body:

soung-kuk seo 0 Reputation points
2026-03-16T05:10:12.3466667+00:00

I am writing to request assistance with downloading Microsoft Office Professional Plus 2010, which was purchased as an Academic Volume License.

Due to the closure of the Volume Licensing Service Center (VLSC) and its migration to the Microsoft 365 Admin Center, I am currently unable to access my download link and product key. My registered email is a personal account ([Moderator note: personal info removed], which the new admin portal does not allow for login.

Here are my license details for verification:

License Number:

Authorization Number:

Product: Microsoft Office Professional Plus 2010 (Academic)

Organization:

I need to install this software on a new computer. Could you please provide a direct download link for the ISO installation file (Volume License version) or assist me in recovering access to my license management account?

I look forward to your prompt response.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Jade Ng 10,730 Reputation points Microsoft External Staff Moderator
    2026-03-16T06:01:46.2133333+00:00

    Dear @soung-kuk seo,

    First of all, I want to begin by sincerely apologizing for the frustration and inconvenience this issue has caused you.

    For better assist, I would appreciate your assistance in confirming the following details:

    1. Was this subscription purchased directly by you?
    2. Could you please confirm where you purchased the Office 2010 Professional Plus subscription?
    3. Who is the administrator associated with this Volume Licensing agreement at the time of purchase?
    4. If you are the original purchaser of this subscription, kindly:
      • Check the original purchase or confirmation email received at the time the license was acquired, and
      • Share with me the email address used during the purchase or license registration, so that I can further review the available support options.

    For security reasons and in accordance with forum policies, kindly provide the above information via private message instead of posting it publicly. Please click here to check your private message:

    Untitled

    Thank you very much for your valuable time and your cooperation. I look forward to your response.

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