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onedrive says no internet

Edwards, Eddy 30 Reputation points
2026-03-16T17:32:53.07+00:00

OneDriive app on WIndows 11 says it can't sign in or sync without the internet, yet I'm clearly connected to post this. Tried resetting the OneDrive app (/reset) and resetting the network via netsh, also reinstalled OneDrive to no avail

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. EmilyS_726 15,880 Reputation points Volunteer Moderator
    2026-03-31T22:46:00.6266667+00:00

    Not sure if you still need help with this issue. Can you go check your Windows Settings > Windows update, and see if you might have  KB5085516 available to install?

    KB5085516 was released on March 21st to address Microsoft account sign in issue among some apps caused by KB5079473 https://support.microsoft.com/topic/march-21-2026-kb5085516-os-builds-26200-8039-and-26100-8039-out-of-band-09e85404-1cb6-4ed4-9ca5-3e40d74307b9

    1 person found this answer helpful.
  2. Jeronimo Fuerte 38,165 Reputation points Independent Advisor
    2026-03-16T18:40:20.1666667+00:00

    Hi! Sorry to hear that you’re having trouble with this situation. Could you please let me know whether you have already tried using a different network, such as a mobile hotspot? Also, please try temporarily disabling any third-party apps such as antivirus software or a VPN, and then test again.

    If that still does not work, please check whether any other Microsoft app is also unable to sign in.

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