Cant link Linkedin when i try to do it through Teams. I've tried everything and even got my IT involved and still nothing

Question

Answer 1

Dear @Ortiz, Christian Omar,

Thank you for sharing this issue.

Based on the screenshot and description you provided, it appears that Microsoft Teams is currently unable to display your LinkedIn profile due to LinkedIn visibility or privacy settings that may be preventing Microsoft applications from accessing your profile information.

 

To help resolve this issue, you may consider reviewing the following settings in your LinkedIn account:

1/ Verify your LinkedIn visibility settings:

Please navigate to LinkedIn > Settings & Privacy

Visibility > Profile discovery and visibility off LinkedIn

Ensure that the relevant option is enabled. This allows your LinkedIn profile to be viewed through Microsoft applications such as Microsoft Teams.

2/ Review the Digital Markets Act (DMA) privacy setting:

Go to Settings & Privacy > Data privacy and review the Digital Markets Act (DMA) privacy setting. Please ensure that the setting allows Microsoft applications to access your LinkedIn profile information.

For additional guidance, you may refer to the following LinkedIn documentation: https://www.linkedin.com/help/linkedin/answer/a6215608

Kindly note that the provided link is not an official Microsoft resource. It is shared solely for reference purposes and may include content from third-party sources. Please carefully evaluate the information and proceed at your own discretion before applying any steps. For authoritative guidance, I recommend referring to official Microsoft documentation.
Alternatively, you may click the “Check setting” button displayed in the message within Teams, which should direct you to the relevant LinkedIn settings page.

Please also note that this forum operates as a user-to-user community. As a forum moderator, I do not have access to user accounts or tenant data, so I’m unable to perform deeper investigations into individual account settings or configurations. My role is limited to providing general guidance based on the information shared in the discussion.

 

If you have already consulted your IT administrator and verified the settings above but the issue persists, you may consider contacting the Microsoft Support team for more direct assistance so they can investigate the issue further.

The Global Admin can create a support ticket by sign in to the Microsoft 365 Admin Center > Support > Help & Support.  

For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.     

Note: If you’re an end-user, please coordinate with your Office 365 Global Administrator to handle these steps.

If you don't know who is Global Admin please refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support

I hope this information is helpful. Please feel free to share any updates or additional details if needed.

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