Hi, I'm Bernard, a fellow Windows user. I'm happy to help!
Based on your inputs, it seems that there is a miscalibration with the Windows Update. To sort out the issue, kindly follow the steps below:
Reset Windows Update components:
Open Terminal (Admin) or Windows PowerShell(Admin) (Press Windows key + X then click Terminal(Admin))
Copy each line of command, then press Enter (one line at a time)
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
Once done, restart the device and check.
If none of the above solutions work, I suggest doing an in-place upgrade, which will update the device to the latest version and repair all issues without deleting any files.
Kindly follow the steps from this link: