How can i repair a Windows 11 Home latest software OS that was hacked and infected with malicious software?

Question

Please answer that for Windows 11 Home latest software

Answer 1

Hi dsdfs,
Welcome to Microsoft Q&A forum. I'm happy to help.

Please scan your system with multiple Antivirus applications.

You may follow these steps to get back a fresh Windows:

1. Scan your system
   1. Do a fully system scan by Windows Security
   2. Do a fully system scan by Microsoft Safety Scanner
   3. Do a fully system scan by Malwarebytes
   4. Do a fully system scan by Norton Power Eraser

   Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

2. Clean install
   Even if fully system scan can find and fix threats, you should do a Clean install as they may have made unrestorable changes to your system.
   Please make sure that you have backed up all your data before performing a clean install.

   Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.
   Windows 11 Clean Installation Process

I hope that above information is helpful to you.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Hi! You can repair using commands, or by using the option Fix problems without resetting your computer in Settings > System > Recovery.

However, this is not recommended. If your system has been infected by malware, you should format it! The repair only works with files; it does not eliminate malware. Even if you use antivirus software, remnants may remain, so it is recommended that you reset the device.

1. Open Windows Settings by pressing the WINDOWS + I keys > Select "System" from the Side Menu > Click on the "Recovery" option.
2. In Recovery, click on "Reset PC" > Keep my files > Download from the cloud > Wait for the procedure to be completed.

• If an error occurs during the Windows download, choose the "Local Reinstall" option.

NOTE: This procedure may take some time depending on the computer specifications and number of files.

4. After finishing, see if the problem has been resolved.