IS the number 1-805-316-9716 an actual Microsoft customer service phone number

Question

IS the number 1-805-316-9716 an actual Microsoft customer service phone number

Wolfgang Kirchdorfer 20

Further if " azure-noreply@microsoft.com " IS NOT AN ACTUAL MSFT return address, then

WHY DOES MICROSOFT NOT CATCH THIS AS A PHISHING ATTEMPT!

EXPLAIN TO US, THE PEOPLE, YOUR ONGOING UNWILLINGNESS TO PROVIDE EITHER SECURITY OR

PROPER INFORMATION!

Microsoft is an opaque, irresponsible, unresponsive Moloch, a company that does not give a

flying Venmo about anyone.

Why do you think I am telling you that?

Because you do not care!

Wolfgang Kirchdorfer 20 Reputation points

2026-03-17T03:07:12.6933333+00:00

Not an answer, just additional questions:

If I have a Microsoft 365 Family subscription, does an email with the headline

" Your Azure monitor alert was triggered " make sense to anyone here?

You see, since MSFT is refusing to explain anything to anyone, it is unclear to the end user whether

MSFT 365 Family subscription has anything at all to do with Azure!

You can use any type of AI, and they won't be able to tell you, especially not MS CO-PILOT, BECAUSE IT

SIMPLY DOES NOT KNOW THE ANSWER!
Deleted

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Sherry Cochrane 0 Reputation points

2026-03-18T13:36:41.22+00:00

I have the same question. I received the same email on March 17, 2026, and thought it seemed odd. Thank God I'm discerning and when a red flag pops up, I pay attention. I googled the number to see if it was legit and came across Mr. Kirchdorfer's comment. Thank you good sir for it. Unfortunately, these are the days we are living in. There are so many cyber criminals out there it's hard for companies to keep up with them and guard against them the way that they should. I got a call from scammers claiming to be from my internet carrier. They left a message and I called them back. The ARU said the name of the company, and I was connected to a representative. They said they were calling to offer me a special program. The deal was great; however, a red flag popped up when I was told I would have to pay the full discounted price a year in advance. That's when I knew I was dealing with a scammer. I reported it to Xfinity and was told scammers have even come up with websites pretending to be them and have taken customer payments. This is happening in every sector of our society. Every week it's reported some company or area of the government has been hacked. Also, now these companies and various websites we use sell our personal information. That's how these criminals get our email addresses and phone numbers. Unfortunately, every individual has to take it upon themselves to be alert and very cautious to keep from being scammed. I will say I do like how Microsoft has set it up in the last couple of years where you can block the emails coming from scammers. Now I rarely get phishing emails; however, I knew the one supposedly from Microsoft didn't look right.
Sherry Cochrane 0 Reputation points

2026-03-18T13:56:34.6033333+00:00

Okay now it looks like it's a legitimate email from Microsoft. When I went to report it as a phishing email a message came up that I have never seen before. It had the Microsoft logo and asked if I was sure I wanted to continue to flag it and block the emails. What is really going on?
Sherry Cochrane 0 Reputation points

2026-03-18T14:23:14.85+00:00

I just called the number, three times. It isn't working. May or may not ring and then you get a fast busy signal. Very odd. I will say the things that made me think the email was valid is that it contained the Microsoft email address and the company logo and home office address. The scam phishing emails have a different email address than the company they are pretending to be with. Why Microsoft would not confirm Azure is one of their departments is troubling.

1 answer

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Wolfgang Kirchdorfer 20 Reputation points

2026-03-17T03:07:12.6933333+00:00

Not an answer, just additional questions:

If I have a Microsoft 365 Family subscription, does an email with the headline

" Your Azure monitor alert was triggered " make sense to anyone here?

You see, since MSFT is refusing to explain anything to anyone, it is unclear to the end user whether

MSFT 365 Family subscription has anything at all to do with Azure!

You can use any type of AI, and they won't be able to tell you, especially not MS CO-PILOT, BECAUSE IT

SIMPLY DOES NOT KNOW THE ANSWER!
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Sherry Cochrane 0 Reputation points

2026-03-18T13:36:41.22+00:00

I have the same question. I received the same email on March 17, 2026, and thought it seemed odd. Thank God I'm discerning and when a red flag pops up, I pay attention. I googled the number to see if it was legit and came across Mr. Kirchdorfer's comment. Thank you good sir for it. Unfortunately, these are the days we are living in. There are so many cyber criminals out there it's hard for companies to keep up with them and guard against them the way that they should. I got a call from scammers claiming to be from my internet carrier. They left a message and I called them back. The ARU said the name of the company, and I was connected to a representative. They said they were calling to offer me a special program. The deal was great; however, a red flag popped up when I was told I would have to pay the full discounted price a year in advance. That's when I knew I was dealing with a scammer. I reported it to Xfinity and was told scammers have even come up with websites pretending to be them and have taken customer payments. This is happening in every sector of our society. Every week it's reported some company or area of the government has been hacked. Also, now these companies and various websites we use sell our personal information. That's how these criminals get our email addresses and phone numbers. Unfortunately, every individual has to take it upon themselves to be alert and very cautious to keep from being scammed. I will say I do like how Microsoft has set it up in the last couple of years where you can block the emails coming from scammers. Now I rarely get phishing emails; however, I knew the one supposedly from Microsoft didn't look right.
Sherry Cochrane 0 Reputation points

2026-03-18T13:56:34.6033333+00:00

Okay now it looks like it's a legitimate email from Microsoft. When I went to report it as a phishing email a message came up that I have never seen before. It had the Microsoft logo and asked if I was sure I wanted to continue to flag it and block the emails. What is really going on?
Sherry Cochrane 0 Reputation points

2026-03-18T14:23:14.85+00:00

I just called the number, three times. It isn't working. May or may not ring and then you get a fast busy signal. Very odd. I will say the things that made me think the email was valid is that it contained the Microsoft email address and the company logo and home office address. The scam phishing emails have a different email address than the company they are pretending to be with. Why Microsoft would not confirm Azure is one of their departments is troubling.

Answer 1

I tried to research the phone number, and it turns out that numbers with the prefix 1-805-316-xxxx are often scamming, phishing numbers. The fact that the email "sort of looks legit" does no longer mean that the content is legit.

I copied a portion of the content (within a sandbox) , without opening the info itself, and it looks like there is really a whole lot of encrypted stuff in there that would not be needed, if it were a legit message from MSFT. I felt like some encrypted spyware.

Then I asked an AI thing (not Co-Pilot) to answer this question: How much does Azure cost?

The answer was vague, but in some cases with Virtual Machines, which I don't use, it was $62.40 per month, so about $748.80 per year. From that I could tell, that Microsoft 365 Family version has nothing to do with AZURE, because I would never ever pay Microsoft that much. Microsoft is too rich for its own good.

I did not click on anything in that email, and I did not sign in to my Microsoft Account from within that email.

My actual Microsoft Account did not contain any additional charge.

From this I could tell that it was a fake phishing email. These trick-thieves are getting trickier all the time. Of course, it was not possible to reach Microsoft, because none of their customer service seems to provide real service. Chatbots rarely know even 2% of what they ought to know.

Sherry Cochrane 0 Reputation points

2026-03-19T12:44:00.9466667+00:00

It's just extremely odd that when I went to block the sender as a phishing attempt that message popped up asking if I was sure I wanted to do that. I've blocked hundreds of these scammers and that has never happened before. That makes me question if the email was really from Microsoft. I don't have an account with Microsoft and no payment method on file with them so there's no way someone could try to charge something to an account that doesn't exist. Sad, I guess we'll never truly know what was going on with that situation. Are you saying you requested to speak to a customer service representative and was unable to get through to a live person? That's hard to believe. These days you may be on hold for a while; however, you can usually get through to a live agent.

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IS the number 1-805-316-9716 an actual Microsoft customer service phone number

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