microsoft 365 basic subscription

Question

ppaid for extra microsoft 360 storage 14/3/2026 but still not updated fee taken out of bank account

Answer 1

You can follow the steps I shared above to contact the Microsoft billing team.

Answer 2

how do i cntact the ms billing team

Answer 3

Hi,

Please note that here in the Microsoft Q&A forum, we are fellow users and do not have access to user accounts.

Since the payment was successful and the subscription did not update the storage, it is best to contact Microsoft Support directly so they can check this for you.

Click this link: https://support.microsoft.com/contactus/

Sign in to your Microsoft account.

Select Microsoft 365 > Click 'Get home support'.

Type "Chat with an agent" from the text field and press Enter.

Click "Contact support" at the bottom.

Select the product you need help with.

Follow the prompts to connect with a live agent or request a call back.

Answer 4

request you to kindly connect the MS billing support team for the same.