how to get microsoft reawards account unsuspended ?

Question

my microsoft rewards account has been suspended

it had 24000 points i was using it from a year and it got suspended without any notice

or proper reason how should i get it reactivated ?

i didn't break any rules and will follow all instructionsplease reinstate my rewards account .

Answer 1

Microsoft Rewards suspensions and reinstatements are handled only by the Rewards support and safety systems; community members and forums cannot directly unsuspend an account or restore points.

To seek reactivation of a suspended Microsoft Rewards account:

1. Review account and Rewards policies
   • Make sure the account complies with the Microsoft Services Agreement and Rewards account policies. Common violations that can lead to suspension include:
     • Maintaining multiple user accounts.
     • Providing inaccurate account information (false name, incomplete or inaccurate address, nonworking phone number, or false email address).
     • Using VPNs or services to alter the true IP location, or using bots, macros, mobile emulators, or other automated methods to earn points.
     • Trying to earn points from more than one country on the same day.
     • Redeeming points from outside the country where they were earned.
   • Also avoid activities that violate general Microsoft account rules, such as malware, phishing, or spam.
2. Contact Microsoft Rewards Support
   • Use the Microsoft Rewards support form so the Rewards team can review the account in detail and determine whether it can be reinstated.
   • Go to the Bing Rewards/Microsoft Rewards support page (for example, via the link used in similar cases: https://rewards.bing.com/support).
   • Sign in with the suspended Rewards account.
   • Choose the option related to “Microsoft Rewards account suspended/restricted” (or similar) and submit a detailed description:
     • State that the account was suspended without prior notice.
     • Mention roughly how long the account has been active and the approximate points balance.
     • Clearly state that there was no intentional rule-breaking and that Rewards terms will be followed going forward.
3. If the Microsoft account itself is locked
   • If sign-in shows that the Microsoft account is locked (for suspicious activity or Terms of Use violations) and there is no Next button:
     • Select the aka.ms/… link shown in the lock message and complete the account reinstatement form.
     • A Microsoft Online Safety support agent will review the request and contact by email. Do not submit multiple forms, as that can slow down processing.
4. Wait for the investigation result
   • After submitting the Rewards support form (and, if applicable, the account reinstatement form), wait for email responses.
   • If the suspension is confirmed as a policy violation, points may be invalidated and the account may remain suspended.
   • If it was a mistake or a reversible restriction, the Rewards team can remove the restriction and restore earning/redeeming ability.

Going forward, ensure all activity follows the Rewards account policies and general Microsoft account rules to avoid future suspensions.

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References:

• Getting the most out of Microsoft Rewards
• Microsoft account has been locked
• I dont know why im suspended from microsoft rewards - Microsoft Q&A
• Points for Bing search - Microsoft Q&A