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I cannot figure out how to switch Outlook from Work Offline to Online.

roy burchill 0 Reputation points
2026-03-17T12:41:21.66+00:00

I am getting email in gmail, but none in Outlook for 36+ hours

Outlook | Windows | Classic Outlook for Windows | For home
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  1. TaoLi 74,720 Reputation points Independent Advisor
    2026-03-17T14:04:28.7166667+00:00

    Hello,

    Open Outlook

    Look at the top ribbon, click Send/Receive

    Find Working Offline

    If it's highlighted, click to turn it off

    Then check the status bar at the bottom of the window; it should no longer show Working Offline.

    https://support.microsoft.com/en-us/office/i-can-t-send-or-receive-messages-in-outlook-97748418-bbd5-4743-a05b-581f22a466dd?utm_source

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