Hot mail account not opened in my tablet

Question

Previously I was using my tablet of dell .The tablet was opened via hot mail account.i did not used that tablet since long.when I tried to open with hotmail account it showed my password is wrong. I change the password through my phone.after change of password I tried to open my tablet but again it said wrong password. My phone operated by Android.

Kindly resolve my problem so I can use my tablet

Answer 1

To use the tablet again, the Microsoft account password must be fully reset and working, then the tablet needs to be signed in with that updated password.

Follow these steps in order:

1. Confirm the Microsoft account password really works
   1. On a browser (PC or phone), go to the Microsoft account sign‑in page and sign in with the Hotmail address and the new password.
   2. If sign‑in fails, reset the password again using the official recovery flow:
      • Use Recover your account and follow the steps to get a security code and set a new password: Recover your account.
      • Make sure the email address (including the domain, such as .com vs .co.uk) is correct and typed exactly as registered.
      • If the account still cannot be found or signed in, follow the guidance in My username and password have stopped working.
2. If the account is locked or sign‑in is blocked
   • If too many incorrect attempts were made, wait at least 24 hours without trying to sign in again, then retry.
   • If the account appears blocked or compromised, use the account recovery and unblock options described in My username and password have stopped working.
3. After the password is confirmed working on the web
   1. Turn on the Dell tablet and connect it to the internet (Wi‑Fi).
   2. At the Windows sign‑in screen, carefully type the same, confirmed‑working Microsoft account password.
   3. If the tablet still says the password is wrong:
      • Check that the email address shown on the sign‑in screen is exactly the same Hotmail address whose password was just confirmed.
      • If the tablet is very old and has been offline for a long time, it may not accept the new password until it syncs. Leave it on the sign‑in screen, connected to Wi‑Fi, for some time, then try again.
4. If sign‑in still fails on the tablet
   • If there is another sign‑in option (such as a local account, PIN, or “Sign‑in options”), try that.
   • If no method works and there is no important data on the tablet, a full Windows reset from the tablet’s recovery options may be required to use it again with the Microsoft account.

For Outlook/Hotmail password and sign‑in issues on other devices (like the Android phone), use the same account‑recovery and password‑reset guidance referenced below.

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References:

• My username and password have stopped working
• Can't sign in to the Outlook mobile app
• Updating your email account password.