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Unexpected error

Kartik A/L Paramysuaran 0 Reputation points
2026-03-17T13:38:40.2866667+00:00

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  1. Suchitra Suregaunkar 11,805 Reputation points Microsoft External Staff Moderator
    2026-03-17T19:22:59.9933333+00:00

    Hello Kartik A/L Paramysuaran

    Thank you for posting your query on Microsoft Q&A platform.

    1. Which URL were you on when you saw this? (full address of the Learn page)
    2. What steps did you take just before the error appeared?
    3. Are you signed in with a personal Microsoft account or an Azure AD account?
    4. Have you tried an incognito/private-browsing window or a different browser?
    5. Did you clear your browser cache/cookies recently?
    6. If you open your browser’s developer tools (F12) and look at the Console or Network tab, do you see any failed requests or error messages?
    7. Does the error happen immediately or only after some time/student interaction?
    8. Is this repro-able on another device or network (e.g. home vs corporate)?

    Thanks,
    Suchitra.

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