I have given exam for SC100 and cleared it but haven't got my certificate.

Question

I have given exam for SC100 on 14th march 2026 and cleared it also , the final score which was shown to me was above 700. but I haven't received my certificate yet . please help me deliver my certificate.

Answer 1

Exams are not certifications. The SC-100 exam is only part of the requirements for the Cybersecurity Architect Expert certification. You must also hold an active Associate certification from this list https://learn.microsoft.com/credentials/certifications/cybersecurity-architect-expert/#certification-prerequisites

Answer 2

SC-100 is a Microsoft technical certification exam with a passing score of 700 on a 1–1000 scale. When a passing score is achieved, the certification and its certificate are managed and displayed through the Microsoft Learn / Credentials system, not by Pearson VUE directly.

Because the certificate is missing after a passed exam, this must be handled by the Microsoft Credentials Support team. Forum moderators consistently direct such issues (missing certificates, missing certifications after a passed exam, or old certificates that cannot be re-downloaded) to that dedicated support channel.

To get the SC-100 certificate delivered:

1. Sign in to the Microsoft Learn profile using the same personal Microsoft account that was used to register and take SC-100.
2. Check the Certifications/credentials area to confirm whether SC-100 appears; if it does not, or if the certificate download is not available, open a support request with Microsoft Credentials Support.
3. Use the credentials support entry point and submit a ticket describing that SC-100 was passed on 14 March 2026, the score was above 700, but the certificate is not available in the Learn profile.
4. The Credentials Support team will investigate the exam record, account linkage, and certification status and can correct the profile or re-enable certificate access.

Pearson VUE can only confirm delivery of the exam result to Microsoft; issues with certificates, transcripts, or missing certifications are resolved exclusively by Microsoft Credentials Support.

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References:

• Exam scoring and score reports
• Exam frequently asked questions
• Exam SC-100: Microsoft Cybersecurity Architect
• Can't see my completed exam certificate - Microsoft Q&A
• Have not received my certificate after successful completion of my exam - Microsoft Q&A
• Missing certification while exam passed - Microsoft Q&A
• How we get certification certificate after exam pass, didn't received from last 6 months - Microsoft Q&A
• How to download certificates for my modules and learning path completed - Microsoft Q&A