Have a look at the workaround in this article:
IMAP not working for Outlook and Gmail
Sophia Cicchitti
0
Reputation points
My email was working fine then it stopped receiving new messages. My email is via Gmail. When I tried to repair the email it gives me a message that says "we weren't able to set up your Google account with IMAP. You may need to make changes to your Gmail settings. But I have not changed anything on any of my emails and my other emails which are also Gmail emails work just fine.
Outlook | Windows | Classic Outlook for Windows | For home
1 answer
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Gérard Oomens 121K Reputation points Volunteer Moderator2026-03-17T22:38:21.6466667+00:00