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Cannot login to newly created Azure free account due to "tenant blocked due to inactivity" error

Mahesh G. Mahajan 20 Reputation points
2026-03-17T19:17:44.67+00:00

I have created my Azure free account on March 17 and after signing up when I tried to login I am getting this issue.

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I have never created an account with Azure so I am not sure which Tenant ID has become inactive. Although I had received some email in Sept 2025 to make a purchase to keep Tenant active. I am not sure how it is related.

Please help me resolve this and use Azure account.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
  1. Rukmini 36,695 Reputation points Microsoft External Staff Moderator
    2026-03-19T17:34:51.1466667+00:00

    Hello Mahesh G. Mahajan

    This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

    https://portal.azure.com/<tenant-ID>

    Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

    And the tenant will be restored successfully.

    If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

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