fix my speakers

Question

I cant get volume on my speakers? I have both on the highest volume setting.

Answer 1

Hi Audrea Thompson,

I understand how frustrating it can be when your audio settings look correct but you’re still not getting any sound.

Please start by trying the above suggested guidance for basic troubleshooting. If the issue persists, please try the following:

Step 1: Restart the Windows audio services

This refreshes the Windows audio components in case they’re stuck or not responding.

1. Press Windows + R, type services.msc, then press Enter.
2. Find Windows Audio > right‑click > Restart.
3. Find Windows Audio Endpoint Builder > right‑click > Restart.
4. Restart your PC and test audio again.

Step 2: Disable audio enhancements

Audio enhancements can sometimes interfere with playback depending on the device/driver.

1. Open Control Panel > Sound.
2. On the Playback tab, select your speakers/headphones, then choose Properties > Enhancements.
3. Check Disable all enhancements, apply the changes, then test the audio again.

Step 3: Update the sound driver

This helps if the driver installation is corrupted or incomplete. Reinstalling the driver allows Windows to load a clean copy of the audio components.

1. Open Device Manager.
2. Expand Sound, video and game controllers.
3. Right‑click your audio device then select Uninstall device.
4. Restart the PC. Windows should reinstall the audio driver automatically after restart.

If Windows reports that the best driver is already installed but the issue continues, a newer driver may still be available from the device manufacturer’s support site. Installing the OEM‑provided audio driver can help in some cases.

Please let me know how it goes, and feel free to reach out if you have any questions.

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Answer 2

Try these steps in order on Windows 10:

1. Check the correct output device
   1. Select the Speakers icon on the taskbar.
   2. Select the arrow next to the volume slider.
   3. Choose the speakers or headphones that should be playing sound.
2. Check cables, power, and hardware volume
   1. Make sure speaker/headphone cables are firmly plugged in.
   2. If there are multiple 3.5 mm jacks, ensure the plug is in the output jack (often green or labeled headphone/speaker).
   3. Confirm the speakers are powered on.
   4. Turn up any volume knobs or buttons on the speakers themselves.
3. Check Windows volume and mute
   1. Right‑click the Speakers icon on the taskbar and select Open Volume mixer.
   2. Make sure none of the sliders (Device or apps) are muted and that the volumes are turned up.
4. Check that the device isn’t disabled
   1. Select Start > Settings > System > Sound.
   2. Under Output, select your speakers, then select Device properties.
   3. Make sure the Disable checkbox is not selected.
5. Set the correct default audio device (especially if using HDMI/USB)
   1. In the taskbar search box, type control panel and open it.
   2. Select Hardware and Sound > Sound.
   3. On the Playback tab, right‑click your speakers and select Set as Default Device, then select OK.

If there is still no sound after these steps, follow the remaining troubleshooting in the Windows audio article, including checking drivers and running the audio troubleshooter.

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References:

• Fix sound or audio problems in Windows
• Fix low or quiet sound in Windows