Gmail stopped forwarding messages to my Outlook account.

Question

Ever since March 4, 2026, no Gmail messages have been forwarded to my Outlook account. I keep getting the following error message:

Task ‘Synchronizing subscribed folders for [my Gmail address]’ reported error (0x800CCC0E): ‘Outlook cannot synchronize subscribed folders for [my Gmail address]. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or internet serviced provider (ISP).’

Answer 1

Hello

Many users seem to have this issue recently. Microsoft is still investigating this issue. The current workaround is published here: https://support.microsoft.com/office/users-get-errors-0x800ccc0e-0x800ccc0f-synchronizing-gmail-and-yahoo-accounts-in-classic-outlook-e5a7b684-7c5c-4848-ab2d-d48291451f67

Answer 2

THIS DID NOT WORK! I got as far as selecting “NEW”. I got the error message, “The folder list was not fully refreshed. Cannot connect to the server.” Also, the Query list showed no subscribed folders.

If I sought to set up a new account, I was blocked from setting up a new account with the same email address.

Removing and adding the existing account in my control panel brought up the warning that I thereby would lose all