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Azure Sign-in failed Error code: interaction_required Error message: AADSTS5000225

ioannis petrousov 20 Reputation points
2026-03-18T08:52:55.75+00:00

We received a referral code for startups which was activated, however, we can't access the Azure portal. Login fails with the following error message:

Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle

Startup name: Model Citizens

I created several support tickets which were never answered, so I'm trying this channel.

We urgently require access to the infrastructure for our product deployment.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Sridevi Machavarapu 26,675 Reputation points Microsoft External Staff Moderator
    2026-03-18T08:59:55.2333333+00:00

    Hello ioannis petrousov,

    Thanks for sharing the requested details in Private messages tab.

    We would like to inform you that your tenant has been successfully reactivated.

    You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

    If the resolution was helpful, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions.

    Thank you for helping to improve Microsoft Q&A!

    1 person found this answer helpful.

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