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Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
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Hello Archie Campbell,
Thank you for posting your question in the Microsoft Q&A forum!
I understand that you are having issue with contact Microsoft support. I truly understand how you feel. Let me assist you further.
To contact Microsoft Support:
- Visit this site: Contact – Microsoft Support
- Type Contact in the search box.
- Now, click on Get Help and select Contact Support or enter below to contact support.
- Go to the Products & Services tab and choose the Microsoft 365 & Office category.
- On the Category tab, choose the tag related to your situation
- Go to Confirm.
- You can now choose the Chat with a support agent option in your web browser.
The following images indicate in detail the steps to contact them:
Please note that the chat support team only works during certain working hours. Therefore, if the last window indicates that you are unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.
I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.
Best Regards,