An Azure relational database service.
Hi Viveka Choudhary (HCL TECHNOLOGIES CORPORATE SER)
This issue was caused by network/authentication interference from Global Secure Access (GSA) when connecting to Azure SQL using Microsoft Entra authentication. GSA was blocking or altering the token‑based authentication flow, which resulted in the error “Login failed for user ‘token‑identified principal’ (Error 18456)”.
- Disabled Global Secure Access (GSA) for the connection
- Connected via VPN instead
- After this change, Entra authentication succeeded and the SQL connection worked as expected
This was not a SQL or permission issue. It was a network path issue affecting Entra token authentication. Using VPN or excluding Azure SQL traffic from GSA resolves the problem.
Hoep this helps, Please let us know if you have any questions and concerns.