notification to update server settings

Question

I keep getting a server update notification but the author is in Chinese and not Microsoft I am afraid to do it.

I feel someone or something trying to hack me. I keep closing window and then it repeats the update comes box I say no and over and over again it comes for at least 4 times

Answer 1

Hello,

Do you mind taking a screenshot when this pops up again, so I can have some context and idea where this notification might come from?

Answer 2

Treat the repeating “server update” notification with a non‑Microsoft, Chinese-named author as suspicious and do not approve or install it.

Recommended actions:

1. Do not click any “Update”, “Allow”, or “Install” buttons in that window.
2. Close the window each time using the X in the corner; if it keeps reappearing, restart the device.
3. Run a full malware scan:
   • Use Windows Security (Virus & threat protection → Full scan).
   • Optionally run a reputable second-opinion scanner already installed on the device.
4. Do not call any phone numbers, scan QR codes, or follow links shown in that notification.
5. For any real Microsoft account or security issues, only use official channels:
   • Open a browser and manually go to the Microsoft Support site or use the built‑in Get Help app on Windows.
6. If there is any chance that passwords or accounts were exposed, change passwords from a clean device and review sign‑in activity on important accounts.
7. If unsure or the pop‑up persists, contact Microsoft Support directly through the official support site, not through anything shown in the suspicious window.

This behavior (unexpected pop‑ups claiming to be support or updates, especially in another language or from a non‑Microsoft name) is consistent with common tech support or phishing scams and should be treated as untrusted.

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References:

• Who do I call for support? - Microsoft Q&A
• Is this legit email also? - Microsoft Q&A
• Email from M!CROSOFT - Microsoft Q&A