No sound from speakers

Todd Haugen 1 Reputation point
2021-10-08T07:08:08.8+00:00

I have Windows 10, for two days now and counting no sound. I do run the system test for sound and do get the ping, but nothing else.
Nothing is muted, I have removed and reinstalled all sound device drivers, removed software for the Bluetooth headphones, and ran full scans with nothing found.
This is with system sounds, videos on youtube, media player, and video files on the computer and through websites. Sounds like it may be muted, but can't find where this could be muted.
There is one choice I would try is a restore point, but unfortunately, somehow it was turned off and the newest restore point is a month old.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,117 questions
{count} votes

5 answers

Sort by: Most helpful
  1. Sean Liming 4,511 Reputation points
    2021-10-08T16:05:30.06+00:00

    With todays computers, you can have multiple audio playback/output devices. Check the audio output and make sure it is set to the correct audio device you want sound from.

    138829-image.png

    1 person found this answer helpful.
    0 comments No comments

  2. Reza-Ameri 16,861 Reputation points
    2021-10-08T16:19:21.73+00:00
    0 comments No comments

  3. Docs 15,491 Reputation points
    2021-10-09T07:14:41.303+00:00

    Open administrative command prompt and copy and paste:

    msdt.exe -id DeviceDiagnostic
    msdt.exe /id PowerDiagnostic
    msdt.exe -id AudioPlaybackDiagnostic

    For each troubleshooter click advanced > uncheck apply repairs automatically > click next to run each troubleshooter > click view detailed information > post images into this thread using one drive, drop box, or google drive

    .
    .
    .
    .
    .
    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
    .
    .
    .
    .
    .

    0 comments No comments

  4. Todd Haugen 1 Reputation point
    2021-10-09T21:07:08.137+00:00

    I get to application errors in system log. I have tried SFC /SCANNOW in regular and safe mode, will not fix it or am I able to rename them.

    AUDIODG.EXE
    10.0.19041.1151
    a9fbc825
    ntdll.dll
    10.0.19041.1202
    4f115fac
    c0000409
    00000000000a2070
    460
    01d7ba7f5a6c332f
    C:\WINDOWS\system32\AUDIODG.EXE
    C:\WINDOWS\SYSTEM32\ntdll.dll
    e2b79ec0-ffad-43aa-8ff7-e211c82ec54f

    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_AUDIODG.EXE_73442f46c8cbb1c3ea8effeb2f15a0cf5ab49_22a30be7_cab_a5c8783d-d0ac-43a5-8b9f-5006763a5fe9
    WavesLoopback64.exe
    1.0.10.0
    5db02238
    unknown
    0.0.0.0
    00000000
    c0000005
    00007ffe2cc73650
    320c
    01d7bb3b476761b3
    C:\Windows\System32\DriverStore\FileRepository\wavesapo8tb.inf_amd64_33cd879617eedd48\WavesLoopback64.exe
    unknown
    85f4d34a-ccdb-4813-bd7a-ac6e35a5a666
    Faulting application name: WavesLoopback64.exe, version: 1.0.10.0, time stamp: 0x5db02238
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00007ffe2cc73650
    Faulting process id: 0x320c
    Faulting application start time: 0x01d7bb3b476761b3
    Faulting application path: C:\Windows\System32\DriverStore\FileRepository\wavesapo8tb.inf_amd64_33cd879617eedd48\WavesLoopback64.exe
    Faulting module path: unknown
    Report Id: 85f4d34a-ccdb-4813-bd7a-ac6e35a5a666
    Faulting package full name:
    Faulting package-relative application ID:

    0 comments No comments

  5. Limitless Technology 39,506 Reputation points
    2021-10-11T07:56:22+00:00

    Hello @Todd Haugen

    First I would reinstall the audio drivers from Device Manager (select your device, then Uninstall, then reboot, and then download and install latest version from the manufacturer). If that doesn't fix the issue, my next try would be to reset all sound settings from: Settings > system > sound > Advance Sounds Options > scroll down bottom you will see Reset.

    If still not working, do you recall any changes you have made on the system (new applications, updates, settings) around the time that it failed? Have you checked the connections to speakers or different speakers in case you are using line-out or Aux-out?

    Hope this helps with your query,

    ------------

    --If the reply is helpful, please Upvote and Accept as answer--

    0 comments No comments